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A Novel Cancellation Protection Service in Online Reservation System
(IEEE, 2020)
Web-based systems are frequently used by the customers as well as travel agencies for online flight reservation and booking. In general, customers prefer to plan their trips as early as possible to take advantage of ...
Cancel-for-Any-Reason Insurance Recommendation Using Customer Transaction-Based Clustering
(IEEE-INST Electrical Electronics Engineers Inc, 2021)
In the travel insurance industry, cancel-for-any-reason insurance, also known as a cancellation protection service (CPS), is a recent attempt to strike a balance between customer satisfaction and service provider (SP) ...