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Crisis management practices and strategic responses through customer loyalty and price strategy in hard times: Evidence from fine-dining restaurants

Semerciöz, Fatih; Pehlivan, Çağlar; Sözüer, Aytuğ; Mert, Aslı (Elsevier Science, 2015)

Management practices, strategic responses and strategies is an important part of strategy research. However, little is known about the linkage of those themes in general, restaurant services context and crisis times in ...